Digital Delivery Policy

All NOREN Agency engagements are digital services. There is no physical product, and nothing is shipped. We do not sell, deliver, or post any physical goods.

Deliverables, access, and materials are provided digitally — through a client portal or workspace, shared documents and files, email, video calls, and similar means agreed for your engagement.

Delivery is considered made when the relevant work, access, document, or material is provided or made available to you. Where a client portal or workspace is provided, access is treated as delivered when access is granted.

Because our work is bespoke, delivery timing depends on the engagement scope, the kickoff date, and your timely provision of access, approvals, and inputs. We will share indicative timing for your engagement; this is not a guaranteed delivery date unless expressly agreed in writing.

Your purchase is a one-time, upfront payment for the engagement tier or scope you select. Some work is ongoing or iterative in nature — for example, strategy refinement, content, or reporting within the agreed scope — but this does not constitute a subscription or a recurring charge unless separately agreed in writing.

Custom proposals and alternative scopes may have different delivery arrangements, which are described in the relevant proposal or statement of work.

Questions about digital delivery can be sent to contact@norenagency.com or to PK DIGITAL LLC, 2335 E. Atlantic Blvd, STE 200, Pompano Beach, FL 33062, United States.